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Change carries a degree of risk, particularly when it involves high-security organisations such as banks.
This fact was not lost on one of New Zealand’s leading banks when it decided to engage Armourguard as its new guard and patrol provider for its branches and corporate buildings across the country following an in depth evaluation and selection process.
Westpac’s Senior Procurement Specialist Lara Petersons says the bank was impressed with Armourguard’s offer but was somewhat cautious about changing the security provider because there were a lot of complexities, and a degree of risk involved.
Lara says Armourguard aligns perfectly with Westpac’s own values of delighting customers, integrity and achievement. This is evidenced by Westpac awarding further services to Armourguard since the commencement of patrols and branch guards.
Our sophisticated dispatch and workforce management technology gets our mobile security guards to site faster, and random security checks mean that those up to no good never know when they could be in for an unpleasant surprise.
“Armourguard knew the potential risks the changeover presented to our business and were pro-active in identifying and providing solutions to mitigate those risks. The transition went smoothly thanks to Armourguard’s experience, foresight and attention to detail.” Westpac has also been impressed with Armourguard’s customer service: “We have found them to be up-front and honest, and take full ownership and accountability.”
Leaving nothing to chance - managing cash, protecting premises and people and dealing with anyone up to no good.
Ensuring compliance with access control, health, safety and security restrictions on sites across the country.
Equipped for any event and ready to meet the needs of visitors and guests, from start to finish.
Superior supply chain solutions to ensure financial institutions have the right amount of cash when and where its needed.
Tailor made services focussed on enforcing bylaws, reducing antisocial behaviour and crime in the community.
Healthcare security teams that reflect the community, are empathetic, supportive and maintain safety and security for all.
Protecting the brand and delivering superior customer service to every person who walks through the door.