A seamless transition
Thorough planning for complexity and riskChange carries a degree of risk, particularly when it involves high-security organisations such as banks.
This fact was not lost on one of New Zealand’s leading banks when it decided to engage Armourguard as its new guard and patrol provider for its branches and corporate buildings across the country following an in depth evaluation and selection process.
Westpac’s Senior Procurement Specialist Lara Petersons says the bank was impressed with Armourguard’s offer but was somewhat cautious about changing the security provider because there were a lot of complexities, and a degree of risk involved.
Lara says Armourguard aligns perfectly with Westpac’s own values of delighting customers, integrity and achievement. This is evidenced by Westpac awarding further services to Armourguard since the commencement of patrols and branch guards.
service provided: Mobile Patrols
Our sophisticated dispatch and workforce management technology gets our officers to site faster, and random security checks mean that those up to no good never know when they could be in for an unpleasant surprise.
We also...
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service provided: Security Guards
From qualified personnel to manage event security, to permanent guards based on-site or anything in between - Armourguard has the right people for the job.
Shifting effortlessly between deterring anti-social and criminal behaviour to...
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“Armourguard knew the potential risks the changeover presented to our business and were pro-active in identifying and providing solutions to mitigate those risks. The transition went smoothly thanks to Armourguard’s experience, foresight and attention to detail.” Westpac has also been impressed with Armourguard’s customer service: “We have found them to be up-front and honest, and take full ownership and accountability.”
