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Getting to the heart of what really matters

Armourguard’s relationship with Z Energy and its fuel retailers goes far beyond cash delivery and collections, according to Z’s Retail Operations Support Team Leader, Ed Turner.

Z is one of New Zealand’s largest fuel retailers, with around 200 service stations nationwide.

In working with Z Armourguard takes care to ensure it provides service in a way that minimises hassle and maximises safety for all concerned. Ed says Armourguard does this by taking the time to get to the heart of what really matters to Z and its retailers.

“They have a job to do but they always take retailers’ needs into account, so that cash collection and delivery is done as quickly, unobtrusively and safely as possible,” he says.

“It helps that there is a strong continuity of people at Z and at Armourguard, so our retailers and Armourguard’s cash team are able to form great working relationships.”

Ed says that Armourguard’s contacts at the NZ Police have proven useful on more than one occasion, including instances where Z has been alerted to potential criminal threats in some regions.

“Armourguard don’t just tell us about the threat; they work with us to keep our retailers and their cash crew safe while enabling the retail outlets to continue trading.”

Armourguard and Z have developed a strong partnership, and together the groups constantly look for ways to further build upon the things that are already being done well.

We have been using Armourguard’s services for over four years now and have been very happy; the decision to roll-over their contract recently was an easy one to make.

Industries Armourguard frequently work in...

Commercial

Leaving nothing to chance - managing cash, protecting premises and people and dealing with anyone up to no good.

Construction and Industry

Ensuring compliance with access control, health, safety and security restrictions on sites across the country.

Events

Equipped for any event and ready to meet the needs of visitors and guests, from start to finish.

Financial

Superior supply chain solutions to ensure financial institutions have the right amount of cash when and where its needed.

Government

Tailor made services focussed on enforcing bylaws, reducing antisocial behaviour and crime in the community.

Healthcare

Healthcare security teams that reflect the community, are empathetic, supportive and maintain safety and security for all.

Retail

Protecting the brand and delivering superior customer service to every person who walks through the door.

Auckland Transport Ministry of Social Development Z Energy The Base