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Shane has a background as a member of the CIB in the New Zealand Police and has extensive experience in commercial operational risk and security management. Leading teams and building strong business culture aligning with our values, beliefs, strategic purpose and mission is a large part of Shane’s ethos, which has grown throughout our ‘One Armourguard’ whanau of over 1700 valued people nationwide.
Customer focus and establishing strong long-term relationships based on trust and responsibility is a personal key ethic in Shane’s work life and one which is actively lead by him within Armourguard.
"People are the heart of Armourguard, managing their health and safety and the environment we participate in with best practice and cutting edge technologies is critical in our business. Ensuring this all comes together to manage our customers’ risks in their environments and exceeding their expectations is the challenge we enjoy at Armourguard.”
Stuart has an extensive investigative background having spent 18 years in the New Zealand Police, most of it in the CIB and a further 20 years in the security and risk management industry. Stuart currently manages our Risk, Compliance, Human Resources and Health & Safety functions across our nationwide operations.
“Promoting a strict culture of compliance and maintaining a high standard of professionalism not only keeps our people safe but also ensures that we manage our customers risk. In today's exciting and challenging times we are focussed on meeting our customers' needs both now and in the future.”
Martyn has more than 20 years’ experience in the service industry and has particular expertise in IT & T and call center management across a range of industries. He is responsible for the development and implementation of Armourguard’s critical IT and communications systems, including being responsible for the people and processes involved in delivery of these services to our clients nationwide. He works with a number of our customers to develop customised IT and reporting systems and functional requirements that are fit for purpose according to their needs.
"Armourguard’s IT & T services are focused on providing a Secure, Strong, and Reliable environment, to allow our people to focus on what is important, ‘Our Customers’. Adding value to services, using smart technology, and integration with customers, ensuring we are responsive and transparent in our service delivery."
Nick has been with Armourguard for more than 15 years and is a qualified Chartered Accountant. He is responsible for the company’s overall financial management and financial direction with an emphasis on growing the business and managing controls and compliance. Nick provides key support to our General manager and is involved developing strategic direction and vison for Armourguard’s future. Nick has a vast experience in the security industry as well as a strong audit background prior to joining Armourguard.
“The finance team is focused on providing the right support to the New Zealand business to ensure continual growth as well as assisting with strategic direction. Continual focus on both internal and external customers is important to our finance team as well as adding value across all areas of the business.”
With a history in the Australian banking industry, Denise has been involved in cash operations for the past nine years in New Zealand.
Her expertise has been invaluable in the running of Cash Operations and Transport Logistics in Christchurch as a Cash Operations Manager. Denise leads the strategic direction and vison development for our Cash services business.
Ash joined Armourguard in August 2016 and comes with an extensive work history in law enforcement and the security cash in transit industries. He joined Armourguard as our National Logistics Operations Manager for our Cash division, and has recently transitioned to our Security Services business overseeing our Auckland operations. Ash prides himself on delivering exceptional service in a very demanding and challenging industry, and is a key contributor to developing our business’s strategic direction and vison.
“We are committed to maintaining the highest level of service for our customers. We offer an efficient, reliable and innovate service throughout Auckland.”
Marilyn has a wide and varied range of experience with 30 years having worked in the security industry, the last 20 of which with Armourguard. She has a specific skillset in retail security and loss prevention, and has managed Armourguards Hamilton and most recently Wellington branches. She is now responsible for the overall management of our Tauranga, Hamilton and Whangarei branches.
"The teams we create in our individual businesses are what make Armourguard great. We have so many amazing frontline people that go above and beyond every day to deliver exceptional service to our valued customers. Retaining the right people in our business is critical for our continued success."
Steffan has in-depth knowledge and experience in the security industry having spent 30 years working in security, 20 of which with Armourguard. He commenced his career working in the electronic security business and since starting, has held a number of operational, management and board membership roles. Steffan is responsible for strategic overview of our central branches including Wellington, Palmerston North, Hawkes Bay and New Plymouth.
"As a national service provider it is vital to ensure your organisation has the capability to provide a nationwide service to large national contracts, whilst also maintaining focussed customer service on a local basis to our smaller customers. I am proud to say that Armourguard by far achieves this."
Forbes is a contract and relationship management specialist with over 10 years in the security and recruitment industry. He has over 20 years’ experience in customer focussed account management roles and has specialist skills in building long term relationships with customers.
"I pride myself on ensuring I provide my customers with an excellent customer service experience, communicating with them regularly to provide a strong platform for me to work through and resolve issues with our customers".