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Congratulations Monica!

Thu, December 23, 2021

A big congratulations to Monika Timu for winning the NZ Security Association’s Security Officer of the Year award.  It’s the second year running an Armourguard person has won this category.

Monika, who is a highly respected guard at Wellington’s Queensgate shopping centre, had helped with 63 separate events at the centre in the year leading up to the award. The events ranged from comforting a dying man following a brutal assault over a parking space, to assisting an elderly woman who was suffering a cardiac event. The woman’s daughter later travelled from Auckland to meet Monika and thank her. She said health professionals told her the particular issue her mother was suffering was made worse by stress and that Monika’s calming presence stopped her condition worsening and literally saved her life.

But Monika’s empathy and consideration didn’t stop there. During two events that required hospitalisations, she kindly took the initiative to ensure the people’s vehicles didn’t incur fines.