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Gate security checks can cause bottlenecks during busy times, but not so at the Taranaki site looked after by our long-serving senior guard Ken Douglas. He’s doing such a great job that our client wrote to say how impressed they are.
Ken is responsible for managing all contractors and personnel at the site’s main entrance gate, updating the site’s visitor management board and conducting alcohol checks for all site visitors.
His well-organised and helpful approach is appreciated by site visitors and management alike – so much so that one of the managers wrote to say:
“Ken has been doing a fantastic job on site…He is always on time, great with the team on site and isn’t scared to shout up when something isn’t right, or he needs help with something. I have received positive feedback from management about him also. The morning rush can be chaos, but Ken processes us all through the gate and there is never a queue out the gate, or car horns honking to open the gate.”
Congratulations, Ken, for so wonderfully showing our values in action – Customer Focus, Performance and Responsibility!